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In fast-moving organisations, it’s easy for senior leaders to assume that because people are talking, they’re hearing what matters. But high-performing executives know the difference between listening to respond — and listening to understand.

The Listening Leader: How Great Executives Hear What Others Miss

In fast-moving organisations, it’s easy for senior leaders to assume that because people are talking, they’re hearing what matters. But high-performing executives know the difference between listening to respond — and listening to understand.

In this edition, we explore why deep listening is a core executive superpower — and how it can unlock better decision-making, stronger cultures, and trust at every level.

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Trust isn’t merely a leadership ideal—it’s the foundational currency on which successful organisations operate. Leaders who build and nurture trust see greater collaboration, increased innovation, and sustained growth within their teams. Conversely, leaders who fail to establish trust often struggle to execute strategy, retain talent, and achieve organisational goals.

The Trust Factor: Building and Maintaining Trust as an Executive Leader

ust isn’t merely a leadership ideal—it’s the foundational currency on which successful organisations operate. Leaders who build and nurture trust see greater collaboration, increased innovation, and sustained growth within their teams. Conversely, leaders who fail to establish trust often struggle to execute strategy, retain talent, and achieve organisational goals.

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